Christmas: Frequently Asked Questions

**Christmas returns: 14th January**

To make it even easier for you to shop for gifts, any orders made from the 1st of November have an extended returns policy until 14th January.

If you've made an order before the 1st of November or make an order after the 15th of December, our normal 30 day returns policy applies.

Is there a last order date for Christmas?

Our final order to ensure delivery of framed products before Christmas Day is 18th December. This is dependent on stock availability and applies to UK mainland only.

For unframed prints and postal vouchers you can order up until 20th December selecting "express shipping" at the checkout for delivery before Christmas day.  

Our electronic gift cards can be ordered up until Christmas Eve for Christmas day delivery.

Please read our shipping guide for further information.

Can I add a gift message to my order?

We are happy to include a gift note within your order, please ensure you fill in the gift message option at checkout with your personal message.

Do you offer gift vouchers?

Our postal gift cards are available for varying amounts, our gift cards are hand printed, cut and stained in archival inks and arrive in a beautifully presented hand-tied envelope.

As well as posted gift cards, we also provide the option of sending gift cards via email.

Gift vouchers can be selected here.

What payment options can I use?

All our usual payment options are available at Christmas time.

We accept credit and debit cards and PayPal. You can also split your payments over 3 months, interest free, by selecting the Klarna option in our checkout area.

Payment options can be selected in the checkout area.

Can I use multiple offer codes in one order?

We run multiple and frequent promotions throughout the Christmas period. Unfortunately, only one offer code can be applied per order.